Shipping & Returns Policy

All orders placed before 2pm on a working business day will be processed and shipped on the same day, if ordered after 2pm or on a non working business day (weekends, bank holidays, etc) will be processed and shipped on the next working business day.

Domestic Shipping Rates and Delivery Times

All of our products offer free shipping. Depending on the product will depend on what type of shipping is used, please see the table below for details:

Product Type	Estimated Delivery Time	Shipping Method
Cards	Next Working Days	Royal Mail First Class
Mugs	2 – 3 business days	Royal Mail Second Class
Coasters	2 – 3 business days	Royal Mail Second Class

International Shipping

At present, we do not offer international shipping.

How do I check the status of my order?

When your order has been shipped, you will receive an email notification from us to let you know it has been shipped.

If you haven’t received your order within 4 days of receiving your shipping confirmation email, please contact us at [email protected] with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

We do not offer shipping to P.O. Boxes

Refunds, returns, and exchanges

We accept returns up to 14 days after delivery. If the item is unused and in its original condition, we will refund the full order amount. The buyer will be responsible for return shipping costs.

In the event that your order arrives damaged in any way, please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition.

If you have any further questions, please don’t hesitate to contact us at [email protected].