Shipping & Returns Policy
All orders placed before 2pm on a working business day will be processed and shipped on the same day, if ordered after 2pm or on a non working business day (weekends, bank holidays, etc) will be processed and shipped on the next working business day.
Domestic Shipping Rates and Delivery Times
All of our products offer free shipping. Depending on the product will depend on what type of shipping is used, please see the table below for details:
Product Type | Estimated Delivery Time | Shipping Method |
Cards | Next Working Days | Royal Mail First Class |
Mugs | 2 – 3 business days | Royal Mail Second Class |
Coasters | 2 – 3 business days | Royal Mail Second Class |
International Shipping
At present, we do not offer international shipping.
How do I check the status of my order?
When your order has been shipped, you will receive an email notification from us to let you know it has been shipped.
If you haven’t received your order within 4 days of receiving your shipping confirmation email, please contact us at [email protected] with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
We do not offer shipping to P.O. Boxes
Refunds, returns, and exchanges
We accept returns up to 14 days after delivery. If the item is unused and in its original condition, we will refund the full order amount. The buyer will be responsible for return shipping costs.
In the event that your order arrives damaged in any way, please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition.
If you have any further questions, please don’t hesitate to contact us at [email protected].